Refund Policy
Effective Date: 2025-06-14
At पंक्ति बाजार, we want you to be completely satisfied with your purchase. This policy outlines our refund process and guidelines.
1. Eligibility for Refunds
- Items must be returned within 30 days of delivery
- Products must be unused and in original packaging
- All original tags and labels must be attached
- Items must be in resellable condition
2. Non-Refundable Items
- Personalized or custom-made products
- Items marked as "Final Sale"
- Products that have been used or damaged
- Items without original packaging or tags
3. Refund Process
- Contact our customer service team at [email protected] to initiate a refund
- Return the item with all original packaging and documentation
- Once received, we will inspect the item within 2-3 business days
- If approved, refund will be processed to original payment method
- Refund will appear in your account within 5-7 business days
4. Refund Amount
The refund amount will include:
- Full purchase price of the item
- Original shipping cost (if applicable)
- Return shipping cost (if applicable)
5. Contact Us
If you have any questions about our refund policy, please contact us at:
- Email: [email protected]
- Phone: +91-7518388162