Return Policy

Effective Date: 2025-06-14

At पंक्ति बाजार, we accept returns for most items within 30 days of delivery. This policy details our return process and requirements.

1. Return Requirements

  • Items must be in original condition
  • All original packaging and tags must be included
  • Return request must be initiated within 3 days
  • Items must be unused and undamaged

2. How to Return

  1. Log into your account and select the order
  2. Click "Return Item" and select the reason for return
  3. Print the return label provided
  4. Package the item securely with all original packaging
  5. Attach the return label and drop off at the designated location

3. Return Shipping

Return shipping costs are the responsibility of the customer unless the item was:

  • Received damaged or defective
  • Incorrectly shipped
  • Part of a warranty claim

4. Processing Time

Once we receive your return:

  • Inspection takes 2-3 business days
  • Refund processing takes 5-7 business days
  • You will receive email notifications at each step

5. Contact Us

For any questions about our return policy, please contact us at: